So far, the Federal Department of Finance has approved the following providers of ombudsman services under FinSA:

  1. Finanzombudsstelle Schweiz (FINOS)

    Talstrasse 20
    CH-8001 Zurich
    Website: www.finos.ch

    Ombudsman:
    Beyzade Han
    Email: beyzade.han@finos.ch
    Phone: +41 (0)44 552 08 00

    Factsheet

    Eligible for affiliation: Financial service providers according to the FinSA

  2. Ombudsman's Office for financial service providers (OFD)

    Bleicherweg 10
    CH-8002 Zurich
    Website: www.ofdl.ch

    Ombudsman:
    Roland Gassmann
    Email: ombudsmann@ofdl.ch
    Phone: +41 (0)44 562 0525

    Factsheet: Download

    Eligible for affiliation: Financial service providers according to the FinSA

  3. OFS Ombud Finance Switzerland

    10, rue du Conseil-Général
    CH-1205 Genève
    Website: www.ombudfinance.ch

    Eligible for affiliation: Financial service providers according to the FinSA

  4. Swiss Banking Ombudsman Foundation

    Bahnhofplatz 9
    CH-8021 Zurich
    Website: www.bankingombudsman.ch

    Eligible for affiliation: Members of the Swiss Bankers Association

  5. Financial Services Ombudsman (FINSOM)

    Avenue de la Gare 45
    CH-1920 Martigny
    Website: www.finsom.ch

    Eligible for affiliation: Swiss and foreign financial service providers

  6. Ombudsman for Financial Services - Swiss Chambers’ Arbitration Institution (SCAI)

    4, boulevard du Théâtre, P.O. Box 5039
    CH-1211 Geneva 11

    Phone: +41 (0)22 819 91 57


    Loewenstrasse 11, P.O. Box
    CH-8021 Zurich

    Phone: +41 (0)44 217 40 61


    c/o CC-TI – Corso Elvezia, P.O. Box
    CH-6901 Lugano

    Phone: +41 (0)91 911 51 11


    E-Mail:      Ombuds-fin@scai.swiss 
    Website:   www.swissarbitration.org/ombuds-FIN

    Factsheet: Download

    Tarrifs:      Download

    Eligible for affiliation: Financial service providers according to the FinSA

  7. Terraxis SA

    Rue de la Tour-de-l’Île 1
    CH-1204 Genève
    Website: www.terraxis.ch

    Eligible for affiliation: Financial service providers according to the FinSA

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    Diese Webseite informiert über die Aufgaben der ab dem Jahr 2020 im Rahmen des schweizerischen Bundesgesetzes über die Finanzdienstleistungen (FIDLEG) eingeführten Prüfstelle für Prospekte, des Beraterregisters sowie der Ombudsstelle.

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    CH-8001 Zürich

    +41 31 329 40 40
    info@regservices.ch