So far, the Federal Department of Finance has approved the following providers of ombudsman services under FinSA:
So far, the Federal Department of Finance has approved the following providers of ombudsman services under FinSA:
Talstrasse 20
CH-8001 Zurich
Website: www.finos.ch
Ombudsman:
Beyzade Han
Email: beyzade.han@finos.ch
Phone:
Eligible for affiliation: Financial service providers according to the FinSA
Bleicherweg 10
CH-8002 Zurich
Website: www.ofdl.ch
Ombudsman:
Roland Gassmann
Email: ombudsmann@ofdl.ch
Phone:
Factsheet: Download
Eligible for affiliation: Financial service providers according to the FinSA
10, rue du Conseil-Général
CH-1205 Genève
Website: www.ombudfinance.ch
Eligible for affiliation: Financial service providers according to the FinSA
Bahnhofplatz 9
CH-8021 Zurich
Website: www.bankingombudsman.ch
Eligible for affiliation: Members of the Swiss Bankers Association
Avenue de la Gare 66
CH-1920 Martigny
Website: www.finsom.ch
Eligible for affiliation: Swiss and foreign financial service providers. For client advisers subject to a FinSA Register of Advisers, the affiliation is in the name of the company (art. 30 let. b FinSA) and includes its client advisers.
E-Learning course: “The FinSA Ombudsman Office and Risk Management” (the course is free of charge for financial service providers affiliated to FINSOM).
4, boulevard du Théâtre, P.O. Box 5039
CH-1211 Geneva 11
Phone:
Loewenstrasse 11, P.O. Box
CH-8021 Zurich
Phone:
c/o CC-TI – Corso Elvezia, P.O. Box
CH-6901 Lugano
Phone:
E-Mail: ombudsfin@swissarbitration.org
Website: www.swissarbitration.org/ombuds-FIN
Factsheet: Download
Tarrifs: Download
Eligible for affiliation: Financial service providers according to the FinSA
Rue de la Tour-de-Île 1
CH-1204 Geneva
Website: www.terraxis.ch
E-mail: affiliation@terraxis.ch, Phone:
Ombudsmen: Jérémie Girod, Gaudéric Massot, Delphine Grandin, Georges Gherardi
Factsheet: Download
Eligible for affiliation: Financial service providers according to the FinSA
Ombudsman: Dr. Peter Wolff, c/o PricewaterhouseCoopers AG, Birchstrasse 160, 8050 Zurich
Eligible for affiliation: Ombuds office for asset managers domiciled in Liechtenstein who are members of the Association of Independent Asset Managers in Liechtenstein and who have clients in Switzerland or are otherwise affected by the scope of the FinSA.
Website: www.schlichtungsstelle.li